pph855 Privacy Policy

1. Introduction and Scope

pph855 ("the Platform," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy ("Policy") describes how pph855 collects, uses, stores, discloses, and protects personal information in connection with the operation of the pph855 online gaming platform, accessible at pph855.org.

This Policy applies to all registered players, prospective players, and visitors to the pph855 platform, regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines. It covers all personal data collected through the pph855 website, mobile interface, customer support channels, and any other touchpoint associated with the pph855 brand.

This Policy should be read alongside the pph855 Terms and Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and pph855.

2. Data Controller Information

For the purposes of the Data Privacy Act of 2012 (RA 10173), pph855 acts as the personal information controller in respect of the personal data it collects and processes in connection with the operation of the pph855 platform.

pph855 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable Philippine data privacy law. You may contact the pph855 DPO using the contact details set out in Section 14 of this Policy.

3. Personal Data We Collect

pph855 collects the following categories of personal data from players and platform users:

pph855 does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless specifically required by law or with your explicit consent.

4. How We Collect Your Data

pph855 collects personal data through the following means:

• Direct collection: Information you provide when registering a pph855 account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access and use the pph855 platform, including through cookies, log files, and similar tracking technologies (see Section 10).
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment data from GCash, Maya, and partner banks in connection with transaction processing.

5. How We Use Your Personal Data

pph855 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your pph855 account, including verifying your identity and age (21+) at registration and on an ongoing basis.
• Service delivery: To provide you with access to pph855 games, process your deposits and withdrawals in Philippine Peso (PHP / ₱), and deliver customer support.
• Regulatory compliance: To fulfil pph855's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012 (RA 10173), including mandatory reporting to relevant Philippine authorities where required by law.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct on the pph855 platform.
• Responsible gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits, cool-off periods, and self-exclusion.
• Platform improvement: To analyse usage data and improve the performance, features, and user experience of the pph855 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about new pph855 games and features, where you have consented to receive such communications or where pph855 has a legitimate interest in doing so.
• Legal proceedings: To establish, exercise, or defend legal claims in connection with your use of pph855.

6. Legal Basis for Processing

pph855 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing that is necessary to perform the contract between you and pph855 — including account registration, game access, and payment processing — is carried out on the basis that it is required to fulfil our contractual obligations to you.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, AML obligations, and tax reporting, is carried out on the basis of legal obligation.
• Legitimate interests: Processing for fraud prevention, platform security, and internal analytics is carried out on the basis of pph855's legitimate interests, provided those interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies is carried out on the basis of your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

pph855 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• KYC and identity verification providers: Third-party service providers engaged by pph855 to verify player identities and documents as required by PAGCOR and AML regulations.
• Payment processors: GCash, Maya, and partner Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Fraud and AML screening providers: Compliance technology providers used to screen transactions and player activity against sanctions lists and fraud databases.
• IT and platform service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on behalf of pph855 under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants engaged by pph855 in connection with legal, compliance, or financial matters, subject to professional confidentiality obligations.

8. Data Retention

pph855 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In particular, pph855 is required by PAGCOR licensing conditions and Philippine AML regulations to retain player account records, KYC documents, and transaction histories for a minimum period of five (5) years from the date of the last transaction or account closure, whichever is later.

Where personal data is no longer required for any lawful purpose, pph855 will securely delete or anonymise it in accordance with its internal data retention and disposal procedures.

9. Data Security

pph855 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmissions between your device and the pph855 platform.
• Encryption of sensitive data at rest, including financial data and KYC documents.
• Role-based access controls limiting access to personal data to authorised pph855 personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the pph855 platform infrastructure.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with RA 10173 and NPC requirements.

While pph855 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your pph855 account credentials and for notifying us immediately of any suspected unauthorised access to your account.

10. Cookies and Tracking Technologies

pph855 uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage — to operate and improve the platform. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the operation of the pph855 platform, including session management, login authentication, and security functions. These cookies cannot be disabled without affecting core platform functionality.
• Performance and analytics cookies: Used to collect anonymised information about how players use the pph855 platform, including pages visited, time spent, and error messages encountered. This data helps pph855 improve platform performance and user experience.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience on pph855.
• Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of pph855 marketing campaigns. These cookies are only set with your consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the pph855 platform. For more information on managing cookies, refer to your browser's help documentation.

11. Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by pph855:

• Right to be informed: You have the right to be informed about how pph855 collects and uses your personal data, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data that pph855 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request that pph855 correct any inaccurate or incomplete personal data held about you.
• Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pph855's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to pph855's overriding legal or regulatory obligations.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that pph855 has processed your personal data in violation of RA 10173.

To exercise any of the above rights, please contact the pph855 Data Protection Officer using the details in Section 14. pph855 will respond to all data subject requests within thirty (30) days of receipt, in accordance with RA 10173.

12. Children and Minors

The pph855 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming law. pph855 does not knowingly collect personal data from individuals under the age of 21.

If pph855 becomes aware that personal data has been collected from a person under 21 years of age, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on pph855, please contact our support team immediately.

pph855 employs age verification measures at registration and reserves the right to request additional proof of age at any time. Any account found to be held by a person under 21 will be suspended pending investigation.

13. Changes to This Privacy Policy

pph855 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, pph855 will notify registered players via the email address associated with their account or via a prominent notice on the platform prior to the changes taking effect.

The effective date at the top of this Policy indicates when it was last updated. Your continued use of the pph855 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how pph855 protects your personal data.

14. Contact and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by pph855, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing RA 10173 in the Philippines.

pph855 aims to resolve all privacy-related concerns promptly and fairly. We encourage you to contact us first so that we may address your concern before escalating to the NPC.